Terms of Trade

Returns & Guarantee

We strive to supply you with goods that are in excellent condition.  We will replace, or refund the purchase cost, of any item purchased from Porirua Elim Church Trust that is faulty.  If for any reason you are not satisfied with a product, please call our office on 04 237 0451 within 30 days of receiving your order and we will provide you with instructions for returning the product. Please note: Downloadable items are non-refundable. If an item is damaged or defective a replacement of the same item will be sent. Please note that shipping and handling charges are non-refundable unless the return is due to our error.

On-Line Ordering

Prices for courier freight are $6 or more depending on size.  If you are ordering several items, please contact us by email for a quote as we are happy to combine freight and send your order by the best possible means and price available: resources@porirua.elim.org.nz.

Registrations for Events

Model Release: For promotional purposes, videos and photographs are taken at all events.  Your registration constitutes permission for Porirua Elim Church Trust to use your picture in promotional materials.

Cancellation & Transfer Policy: Should you need to cancel your registrations, please notify us which you prefer:

1) Refund of fees (less $10 cancellation fee if before one week prior to the event – less $20 cancellation fee if during last week prior to the event);
2) Transfer to another person’s name (free if before one week prior to the event – $5 admin fee during last week prior to event).
3) Transfer to a future event within one year (free if before one week prior to the event – $10 fee during last week prior to event).

There will be no reimbursements for cancellations made on or after the day of the event.

Children: While families are important to us, unfortunately there are no accommodations for children unless otherwise noted.

Database: If you register for an event your details will be entered into our database so that we can manage the event registration process, communicate with you about the event, and keep you informed of upcoming events that may be of interest to you.  You may opt not to receive communications about future events.  You may opt out of future communications at any time.   As per our Privacy Policy our database is only use by authorised internal staff for internal purposes.

Transaction Currency

All prices quoted on this site are in New Zealand Dollars ($NZ).

Credit Card Details

We take payments online using secure online ordering through eWay. We do not store any credit card details.